totalflowservicesltd@outlook.comRochester, Kent — covering Kent, London & the Home Counties
Phones answered 24/7, 365 days a year · Typical 1–4 hr response01634 788785
Total Flow Services Ltd
01634 788785Request Estimate
Wet room with tanked walls, linear drain, frameless glass screen and floating vanity — representative of Total Flow Services wet room installations in Kent

Wet room installations in Kent

Wet rooms across Kent —
properly tanked, set to fall,
built to last

Wet room design and installation across Kent and Medway. Full tanking, formed floor falls, linear drains and concealed showers — handed over with documentation, photos of the membrane and a workmanship guarantee.

Request a fixed-price estimate 01634 788785
Rated 5★ by Kent homeowners · Fully insured · Workmanship guarantee
Fixed price
Quoted in writing
2–3 wks
Typical wet room
Photo record
Of tanking membrane
Fully insured
Public liability cover
Checkatrade
& TrustATrader approved

What it covers

Full wet room installations — formed falls, bonded tanking, photographed handover

A wet room isn't a bathroom with the screen taken out. It's a watertight box built in place, with the floor falling to a drain, a fully bonded tanking system lapped to the walls, and every penetration detailed before a single tile goes down. Done properly, it lasts 20 years. Done badly, it leaks through the ceiling within two winters.

Our wet room work covers full installations in family bathrooms, en-suites, mobility-adapted bathrooms and luxury master suites. We form the falls in deck-screw plywood or sand-and-cement screed (depending on build-up), install a bonded tanking system to the entire floor and wet-zone walls, and detail every wall penetration — shower valve, waste, lights — as a separate junction.

Every wet room we install is photographed at tanking stage and again before tiles go on. You receive that photo record at handover, along with the tanking system's manufacturer warranty paperwork and our own workmanship guarantee in writing. If anything ever needs investigating, the record shows what's behind the tiles.

What happens if you wait

A wet room without proper tanking is the most expensive way to flood your house

When a wet room leaks, it doesn't leak like a normal bathroom. There's no shower tray to contain the water — every litre of failed sealant or missed tanking detail goes straight into the floor build-up and through whatever is below. The strip-out and rebuild typically costs more than the original installation, and insurers can be reluctant to pay for poor workmanship.

Full strip-out to rectify

There is no patching a failed wet room. The floor, tiles, tanking, screed and sometimes joists all come back out. Budget £8,000+ to redo a wet room that's failed at 18 months.

Joist and structural rot

Sustained water ingress into timber joists causes rot that goes structural fast. Bathroom failure becomes a building works project.

Insurance refusal

Many home insurance policies exclude escape of water claims arising from poor workmanship on bathroom installations. The repair becomes a private bill.

Common mistakes we fix every week

  • Relying on tile grout and silicone alone — neither is a waterproofing system.
  • Using a 'paint-on' tanking product on a porous substrate without a primer.
  • Installing the drain before forming the falls — water pools where the floor isn't lowest.
  • Penetrating the tanking membrane with screws or fixings for a shower screen after tanking is complete.
  • Skipping the lap detail between wall and floor tanking — water finds the joint instantly.
  • No photo record of the tanking, so failure investigation costs more than the original install.

Our process

A predictable, step-by-step system — no surprises, no upsells

  1. STEP 01
    Free site survey

    On-site measure, discussion of floor build-up, joist direction, drainage route and tile selection.

  2. STEP 02
    Fixed-price quote

    Itemised written quote — strip-out, falls forming, tanking, electrics, drainage, sanitary ware, tiling and timeline.

  3. STEP 03
    Strip-out & first fix

    Existing room removed; new pipework, waste, drainage and electrical first fix installed and pressure-tested.

  4. STEP 04
    Form falls & tank

    Floor falls formed to the drain; bonded tanking system applied to floor and wet-zone walls; photographed before tiling.

  5. STEP 05
    Tile, second fix & commission

    Slip-rated tiling to floor and walls; sanitary ware, brassware and concealed valves installed and commissioned.

  6. STEP 06
    Sign-off & handover

    Walk-around, paperwork pack including the tanking system manufacturer warranty, our photo record of the membrane and first fix, any electrical certification from our partnered registered electrician, and a written workmanship guarantee.

What you get

Concrete outcomes — not vague promises

Falls formed before tanking

We form the floor falls in screed or marine ply first — drains are installed at the lowest point, not the most convenient one.

Bonded tanking system

Full manufacturer-certified tanking to floor and wet-zone walls, with lapped junctions and detailed penetrations.

Photo record at handover

Photos of the tanking membrane and first fix before tiles go on — kept on file and provided to you.

Linear or point drains

Specified to suit the layout and tile size — linear drains for stone and large-format tiles, point drains for smaller mosaic finishes.

Slip-rated tiling

Floor tiles selected and laid for wet-area slip resistance — important for accessibility and insurance.

Backed in writing

Workmanship guaranteed for up to 5 years from installation; tanking system carries the manufacturer's own warranty in addition.

Technical detail

The right way to build a wet room — and why most fail

Wet room failures are almost never material failures. The tanking systems on the market today are excellent — the problem is sequencing, detailing and trades who don't understand what a wet room actually is.

Form the falls first — drains follow the floor

The floor of a wet room must fall to the drain at a minimum of 1-in-50. We form the falls in either dry-screed marine plywood (for timber floors) or sand-and-cement screed (for solid floors) before tanking begins. The drain sits at the lowest point. A wet room with a level floor and a 'fall' faked in tile-bedding adhesive will pool water within a year.

Tanking is a system, not a product

Bonded membrane tanking includes the primer, the membrane itself, the bonding adhesive, the lap tapes, the corner detailing and the penetration cuffs — all from the same manufacturer. We specify and install complete industry-standard bonded tanking systems rather than mixing brands. Tile-backer board alone is not waterproofing.

  • Manufacturer-specified primer to entire substrate
  • Bonded membrane to floor and wet-zone walls (1.5m minimum)
  • Lap tape to every joint, corner and floor/wall junction
  • Penetration cuffs for shower valve, waste and any wall penetration

Drainage — linear vs point

The drain choice is driven by tile size and aesthetic, not personal preference. Large-format and stone tiles need linear drains because point drains require four-way falls that look poor at scale. Small tiles and mosaic finishes work fine with point drains. We'll specify the right drain at survey stage based on your tile selection.

Photographing the build — why it matters

We photograph every wet room at tanking completion and again before tiling. If anything ever needs investigating — a damp patch downstairs, a future renovation, an insurance query — the photo record shows exactly what's behind the tiles. Most installers don't do this. We do, and it's the single best protection you can have on a wet room.

Frequently asked

Straight answers to the questions Kent homeowners ask us most

How much does a wet room cost in Kent?+

Every wet room is priced individually — size, tile selection, drain spec, floor build-up and whether mobility adaptations are included all move the number. We give a fixed price in writing after a free site survey, usually within one working day, with no per-day creep.

How long will the work take?+

A typical wet room takes 2–3 weeks from strip-out to handover. Larger or more complex installations with bespoke tiling can take 3–4 weeks. The tanking system has a defined curing time that can't be rushed.

Can a wet room be installed on a timber upstairs floor?+

Yes — we form falls in marine ply or specialist deck-screw board, then apply the bonded tanking system over the top. Joist deflection is checked at survey stage; we may specify additional noggins or strengthening where needed.

Do you do mobility-adapted wet rooms?+

Yes — level-access showers, grab rails, fold-down seats, slip-rated flooring and lever taps. We can work to occupational therapist specifications or design from scratch with you.

What tanking system do you use?+

We specify complete industry-standard bonded tanking systems — primer, membrane, lap tapes, corners and penetration cuffs from a single manufacturer. Mixing components from different systems voids the warranty, so we never do it. Brand selection is confirmed at survey stage to suit the build-up.

Do I get a record of the tanking?+

Yes — every wet room is photographed at tanking completion and again before tiles go on. The photo record is included in your handover pack, along with the manufacturer warranty paperwork.

Will the wet room be slippery?+

No — we specify floor tiles with a documented R-rating appropriate for wet areas (typically R10 or higher). Tile selection is reviewed at survey stage if accessibility is a priority.

What guarantee do you offer?+

Our workmanship is guaranteed for up to 5 years from the date of installation. The tanking membrane carries the manufacturer's own warranty in addition. We don't sell sanitary ware ourselves — taps, mixers and showers carry their own manufacturer warranties, and in practice if a part fails within its warranty period and the manufacturer supplies a replacement, we fit it free of charge.

What areas do you cover for wet rooms?+

Kent and Medway as standard — Rochester, Chatham, Gillingham, Maidstone, Dartford, Gravesend and Sittingbourne. Wider South East considered on a per-mile travel basis.

Build a wet room that lasts 20 years.

Free site survey across Kent. Fixed price in writing. Bonded tanking, formed falls and a photographed handover, backed by a workmanship guarantee.

Request a fixed-price estimate Call 01634 788785

Fully insured · Workmanship guarantee · 7 days a week

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