Serving every Kent postcode
Trusted Kent plumbers
and drainage specialists
from one local team
Total Flow is based in Rochester and works the Medway towns, Maidstone, Gravesend, Sittingbourne, Dartford and the wider Kent coast every single day. Real engineers, fixed prices, typically 1–4 hour response across the county.
Local coverage
A Rochester-based team that genuinely knows Kent properties
We don't sub-contract Kent calls to a third party — every job is run by Total Flow engineers from our Rochester base. That means our vans are usually less than 30 minutes from your front door whether you're in Chatham, Gillingham, Strood, Rainham, Sittingbourne or Maidstone, and the same day for the wider county.
Kent property stock is genuinely mixed: Victorian terraces through Rochester and Chatham, ageing post-war estates across Gillingham and Rainham, the larger residential and commercial mix in Maidstone, lower-lying Thames-side properties in Gravesend and Dartford, and the Swale-edge growth around Sittingbourne. We work on every type, every week, and that pattern recognition shortens diagnosis time.
Kent also has its own quirks — hard chalk-fed water across most of the county, clay subsoil that moves with the seasons, original lead and steel pipework still in plenty of older homes, and surface-water risk along the Thames estuary. We design every fix with those local conditions in mind.
Services in Kent
Everything one team can do for a Kent property
From a single dripping tap to a full external drain run — the same engineers, the same fixed-price approach, all under one roof.
Leaks, taps, toilets and pipework — diagnosed and fixed on the first visit.
High-pressure jetting and CCTV diagnosis. typically 1–4 hour response.
Acoustic, thermal and tracer-gas — pinpointed without lifting floors.
Insurance-grade reports for buyers, landlords and developers — same day.
Drain runs, soakaways and mains connections — civils done properly.
Why Kent chooses us
The Kent plumber homeowners actually recommend
We've built our reputation one Kent street at a time. The numbers below reflect repeat work, referrals and follow-on jobs — not paid advertising.
Every postcode from ME1 to TN30 — we've worked the streets, not just the spreadsheet.
Faster across Medway. Wider county within a few hours during working times.
Every Kent job is quoted in writing before work starts. Hourly creep is not in our pricing.
If a repair we made fails inside a year, we come back and put it right at no charge.
What we see in Kent
The plumbing and drainage issues we see across Kent every week
Kent's housing stock and ground conditions create patterns. Knowing those patterns means we walk in already half-diagnosed.
Kent water averages 280–350 ppm. Dishwashers, washing machines and showers fail 3–5 years early without softening or scale inhibitors.
The clay subsoil through mid and west Kent expands and contracts seasonally, opening joints in clay drainage. Roots find the gap, and a blocked drain follows. CCTV and no-dig relining usually solves it.
Plenty of Medway homes still have legacy lead supplies and iron rising mains. We replace, certify and re-bond to current standards.
Parts of DA and Gravesend sit close to the river. Soakaways, sump-pump backups and non-return valves prevent grey-water flooding.
Several M2/M20 corridor estates were finished with 15mm runs where 22mm was needed. We re-pipe to restore flow and pressure.
Gillingham, Rainham and similar estates have shallow original-spec drainage at end-of-life — we CCTV, line and re-bed properly.
Our process
The same predictable system on every Kent job
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STEP 01Call or message
Speak to a real engineer — no call centre. We diagnose half the issues over the phone.
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STEP 02Fixed-price quote
Written quote before any work starts. No hourly creep, no surprise add-ons at the end.
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STEP 03Fully-equipped attendance
Vans arrive stocked with the parts needed for 90% of jobs — most issues fixed first visit.
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STEP 04Tested and certified
Pressure-tested, certificates issued where required, photos sent to your phone.
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STEP 05Up to 5-year workmanship guarantee
Installation work guaranteed for up to 5 years from the date of installation.
Kent FAQs
Answers to what Kent homeowners ask us most
Do you cover the whole of Kent?+
Yes — every Kent postcode from ME, CT, TN, DA through to BR. Rochester is our base, so the Medway towns get sub-30 minute response, and the rest of the county is inside an hour for emergencies.
How fast can you reach me in Kent?+
For Medway (Rochester, Chatham, Gillingham, Strood, Rainham) we target 25–30 minutes day or night. For Maidstone, Sittingbourne, Gravesend and Dartford we target within 1–2 hours. Coastal Kent and rural Weald addresses can take 60–90 minutes at peak.
What does a typical plumbing job cost in Kent?+
Tap or washer replacement starts around £85 + parts. A blocked drain clear with jetting and CCTV verification typically lands £180–£280. Every quote is given in writing before work starts.
Are you available out of hours across Kent?+
Yes, 24/7. We run a genuine night and weekend rota — call the main number any time and you'll reach an engineer, not an answering service.
Do you work on listed buildings in Kent?+
Regularly. Plenty of homes around Rochester, Faversham and Tunbridge Wells are listed. We work sympathetically with original fabric.
Do you carry out gas work?+
We work alongside Gas Safe registered companies and regularly pass on related work. We are WRAS-aware for water regulations, and fully insured (£5m public liability and employers liability).
Can you handle Kent's hard water properly?+
We deal with it daily. Most of our installs across Kent include a scale-reducer or full softener — it pays back inside 4–5 years through extended appliance life.
Do you give written quotes before starting?+
Always. Every Kent job — whether it's a £90 tap swap or a full bathroom refit — gets a written, fixed-price quote before any tool comes out of the van.
Will you tidy up after the work?+
Yes. Dust sheets down, tools cleared, debris bagged and removed at the end. Bathrooms and kitchens left cleaner than we found them.
Can I get a CCTV survey for a Kent home purchase?+
Same or next day in most of Kent. Recorded video, written report and a clear list of any defects with repair costs — formatted to satisfy mortgage lenders and conveyancers.
Towns we cover in Kent
Local plumbers across Kent
Each Kent town below has its own dedicated team page — local response times, area-specific drainage knowledge and pricing tailored to the property stock.
Our home base — historic Medway city, sub-30 min response on most calls.
Former dockyard town, older terraced housing and shared drainage.
Dense Medway residential with ageing post-war drainage infrastructure.
West Medway, near the M2 and A2 — fast access to the wider county.
Eastern Medway suburban housing, mixed mid-century and modern stock.
County town on the River Medway, residential and commercial work.
Thames-side north Kent — surface water and lower-lying flooding work.
Swale, near Milton Creek — growing residential estates and older centre.
NW Kent on the London border, Thames-side and Dartford Crossing area.
Kent's plumbing and drainage experts — one call away
Speak to a real engineer now. Fixed prices, fast response, fully guaranteed work across every Kent postcode.
Fully insured · Checkatrade approved · Up to 5-year workmanship guarantee